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Secure Payments

Shop with confidence at KnifeMarkt. We use the https: // data encryption protocol which certifies that your bank details are encrypted during the purchase. Never make online purchases on a page that does not use this protocol.

We accept the following payment methods :

  • Bank Cards

We accept all bank cards.

  • Paypal

Make your purchases without entering your bank details with the Paypal service. To do this, select "Paypal" when paying for your order.

You can also contact our customer service for further information at the following address:


- Order and shipping

When will i receive my order?

The processing of your orders, manufacturing and delivery (free of charge) take 20 to 30 business days. We make every effort to ensure that you receive your order as quickly as possible without compromising the quality of the products.


How can i track my package?

A tracking number is automatically issued when your package is shipped. Visit our "Parcel Tracking" page with this number.


How much does delivery cost?

We deliver our products worldwide. There is no minimum purchase quantity and all our deliveries are free of charge. In order to satisfy the entirety of the orders, we deliver from several warehouses all over the world.


My order is not complete

If your order contains several items, depending on available stocks and shipping warehouses, they may be sent separately. Don't worry, your package will arrive shortly.


I did not receive my package

With our secure delivery service, KnifeMarkt takes care of the formalities for you. We assume full responsibility for a lost or damaged package, by placing a new order at our expense.


- Cancellation and return

Can i modify my order?

It is possible to modify your order while it is being processed. Once you have received a tracking number and a shipping confirmation, the order is then handed over to our delivery service provider and we no longer have the ability to change it.


Can i cancel my order?

It is entirely possible to cancel your order. However, if the order is already being processed, reimbursement can be made once the package is returned to the sender.

Feel free to contact our customer service at: - Our team will take care of your request as best as possible.


I wish to return an item

We are only able to accept a return in the case of a proven product defect. Our articles undergo very strict quality controls before each shipment.

However, if your products have any manufacturing defect, please send us a picture of the relevant product (in the original packaging if possible) to along with your order number. In order to be eligible for a return, your item must be unused and in the same condition as you received it.

- Security

What payment option do you accept?

Your security is our priority: our site only offers secure and guaranteed safe payment methods.

We accept: Credit Cards and Debit Cards.

Our online payment services include: Paypal* G2A Pay* 

As a banking institution within the European Union, PayPal offers you more than 10 years of experience in secure online payments. It is simple, fast, free and internationally renowned for its efficiency. *G2A Pay - G2A Pay is a global payment platform. It supports more than 150 local and global payment methods (Mastercard, Visa) to give you a maximum of payment possibilities. Your bank details or credit card information will not be communicated to us under any circumstances. All payments are protected by our 128-bit SSL encrypted payment processor. We do not accept cheques at the moment.


Is my information secure?

Yes !

Yes, the "HTTPS" in the URLs of our shop testifies of the quality of our services. HTTPS is a variant of "http", secured by the use of SSL/TLS protocols. HTTPS is used to protect the financial transactions of merchant sites. As e-merchants, we are aware that the use of SSL is becoming indispensable nowadays. It is the best way to protect your data and protect you against hackers and any identity theft. Visually, the SSL certificate is represented by a padlock that appears in the url bar of the web browser. It is also represented by an "s" which stands for "secure" and which is added to the "http" protocol on the website in the address bar.


Can i accumulate my reduction codes?

No. Except in exceptional cases, we only accept one discount code per order.


I got an import taxe

KnifeMarkt ships its products all over the world in all legitimacy. However, the buyer is responsible for the import taxes of his country, we decline any responsibility.


Contact Us

E-mail contact for any questions :

Telephone : +1 9781269038

Team KnifeMarkt,



Square Frederic Chopin, Lille, France